DealerRater's Dealer of the Year
Award Program recognizes a select number of car dealerships throughout
the United States and Canada for outstanding customer satisfaction as
expressed through customers' online reviews posted on DealerRater.
The Dealer of the Year Awards will be
given to car dealership that have the highest PowerScore™ in their
brand category, both at national and state/provincial levels.
Each dealership's PowerScore will be
calculated using a Bayesian algorithm that considers the dealership's
average DealerRater star rating as well as the total number of reviews
written about the dealership during that calendar year.
To be considered for the Dealer of the Year Awards a dealership must have:
Minimum of 25 reviews on DealerRater for the 2015 calendar year
Average minimum star rating of 4.0 on DealerRater (calculated quarterly), with 5.0 as the highest possible rating
At least one review on DealerRater per quarter during the 2014 calendar year
Must not have been blacklisted within the 2015 calendar year
Consumer Satisfaction Awards
The Consumer Satisfaction Awards
represent an expansion of our annual recognition program for top car
dealerships in the U.S. and Canada. The program is intended to
compliment our annual Dealer of the Year Award.
Consumer Satisfaction Award
recipients must meet the same requirements as the Dealer of the Year
program as described above. The Consumer Satisfaction Awards are given
to the following:
Top 10% U.S. franchise dealers based on their PowerScore
All U.S. used car dealerships that meet the Dealer of the Year criterian
All Canadian car dealerships (both franchise and used car) that meet the Dealer of the Year criteria
Current Dealer of the Year Award recipients are also eligible to receive the Consumer Satisfaction Award.